Privacy Policy
Updated May 2026
At Pathways Consulting ("Pathways", "we", "our", or "us"), we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, register for events, subscribe to communications, engage our services, or otherwise interact with us.
By using our website or services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide to us, as well as certain information collected automatically when you use our website.
Information Your Provide
Depending on how you interact with us, we may collect:
When you visit our website, we may automatically collect:
How We Collect Information
We may collect personal information:
We may use your personal information to:
Payment Processing
Payments may be processed through trusted third-party providers, including Square.
Pathways Consulting does not store full credit card information on our systems. Payment information is collected and processed directly by the applicable payment provider in accordance with their own privacy and security practices.
Cookies and Analytics
Our website may use cookies and similar technologies to improve user experience and understand how visitors use our website.
Cookies may help us:
We may use analytics tools such as Google Analytics or similar services to understand website usage trends.
Marketing Communications
With your consent, we may send newsletters, event announcements, resources, promotional materials, and other communications related to Pathways Consulting.
You may unsubscribe from marketing communications at any time by:
Even if you opt out of marketing communications, we may still send administrative or service-related communications.
Marketing Communications
With your consent, we may send newsletters, event announcements, resources, promotional materials, and other communications related to Pathways Consulting.
You may unsubscribe from marketing communications at any time by:
Even if you opt out of marketing communications, we may still send administrative or service-related communications.
Assessment, Coaching, and Learning Programs
Some Pathways services involve assessments, coaching conversations, workshops, leadership development programs, career development services, or professional learning experiences.
Information collected through these services is used solely for the purpose of delivering, evaluating, and improving the service, unless otherwise required by law or specifically authorized by participants.
Where assessment tools are administered through third-party providers, the collection and handling of information may also be subject to the provider's privacy policies.
Sharing Your Information
We do not sell your personal information.
We may share personal information with trusted third parties when necessary to operate our business and provide services, including:
These third parties are only provided access to information necessary to perform services on our behalf.
Data Security
We take reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only as long as necessary to:
When information is no longer required, we take reasonable steps to securely delete or anonymize it.
Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
To exercise any of these rights, please contact us using the information below.
Children's Privacy
Our services are primarily intended for adults.
We do not knowingly collect personal information directly from children without appropriate parental or guardian consent. If you believe a child has provided personal information to us, please contact us and we will take appropriate steps to remove the information.
Third-Party Websites
Our website may contain links to third-party websites, platforms, or services.
We are not responsible for the privacy practices, content, or security of those third parties. We encourage you to review their privacy policies before providing any personal information.
International Data Transfers
Some of our service providers may store or process information outside of Canada.
When this occurs, personal information may be subject to the laws of the jurisdiction in which it is stored or processed. We take reasonable steps to ensure appropriate safeguards are in place.
Canadian Privacy Compliance
Pathways Consulting complies with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, legal requirements, or operational needs.
Any updates will be posted on this page along with a revised "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy, would like to access or correct your personal information, or wish to exercise your privacy rights, please contact:
Pathways Consulting
Email: [email protected]
Website: pathwaysecc.ca
Pathways Consulting is committed to creating trusted learning, leadership, and life experiences while respecting and protecting the privacy of every individual we serve.
By using our website or services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide to us, as well as certain information collected automatically when you use our website.
Information Your Provide
Depending on how you interact with us, we may collect:
- Name
- Email address
- Phone number
- Mailing address
- Organization or employer
- Job title or professional role
- Workshop or event registration information
- Coaching or consulting inquiry information
- Survey, assessment, or evaluation responses
- Payment and billing information
- Information you provide through forms, emails, or other communications
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited
- Time spent on pages
- Referring website information
- Website usage and interaction data
How We Collect Information
We may collect personal information:
- Directly from you when you contact us, register for services, subscribe to our newsletter, complete forms, or make a purchase
- Through website analytics tools and cookies
- Through payment processors and event registration platforms
- From trusted service providers who assist us in operating our business
- Through surveys, assessments, and program evaluation activities
We may use your personal information to:
- Respond to inquiries and requests
- Deliver consulting, coaching, facilitation, and educational services
- Register participants for workshops, events, and programs
- Process payments and manage transactions
- Provide customer support
- Send newsletters, resources, event announcements, and updates (where consent has been provided)
- Conduct program evaluation, assessment, and research activities
- Improve our services, programs, and website
- Analyze trends and website performance
- Maintain business records
- Meet legal, regulatory, or contractual obligations
Payment Processing
Payments may be processed through trusted third-party providers, including Square.
Pathways Consulting does not store full credit card information on our systems. Payment information is collected and processed directly by the applicable payment provider in accordance with their own privacy and security practices.
Cookies and Analytics
Our website may use cookies and similar technologies to improve user experience and understand how visitors use our website.
Cookies may help us:
- Remember website preferences
- Analyze website traffic and performance
- Improve website functionality
- Deliver relevant content and communications
We may use analytics tools such as Google Analytics or similar services to understand website usage trends.
Marketing Communications
With your consent, we may send newsletters, event announcements, resources, promotional materials, and other communications related to Pathways Consulting.
You may unsubscribe from marketing communications at any time by:
- Clicking the unsubscribe link in any email, or
- Contacting us directly.
Even if you opt out of marketing communications, we may still send administrative or service-related communications.
Marketing Communications
With your consent, we may send newsletters, event announcements, resources, promotional materials, and other communications related to Pathways Consulting.
You may unsubscribe from marketing communications at any time by:
- Clicking the unsubscribe link in any email, or
- Contacting us directly.
Even if you opt out of marketing communications, we may still send administrative or service-related communications.
Assessment, Coaching, and Learning Programs
Some Pathways services involve assessments, coaching conversations, workshops, leadership development programs, career development services, or professional learning experiences.
Information collected through these services is used solely for the purpose of delivering, evaluating, and improving the service, unless otherwise required by law or specifically authorized by participants.
Where assessment tools are administered through third-party providers, the collection and handling of information may also be subject to the provider's privacy policies.
Sharing Your Information
We do not sell your personal information.
We may share personal information with trusted third parties when necessary to operate our business and provide services, including:
- Payment processors (such as Square)
- Website hosting providers
- Email marketing platforms
- Event registration platforms
- Learning management or assessment platforms
- Cloud storage and technology providers
- Professional advisors, accountants, or legal counsel
- Regulatory authorities where required by law
These third parties are only provided access to information necessary to perform services on our behalf.
Data Security
We take reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only as long as necessary to:
- Deliver services
- Meet legal and regulatory obligations
- Resolve disputes
- Enforce agreements
- Maintain business records
When information is no longer required, we take reasonable steps to securely delete or anonymize it.
Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of personal information where applicable
- Withdraw consent for certain uses of your information
- Request information about how your personal information is being used
To exercise any of these rights, please contact us using the information below.
Children's Privacy
Our services are primarily intended for adults.
We do not knowingly collect personal information directly from children without appropriate parental or guardian consent. If you believe a child has provided personal information to us, please contact us and we will take appropriate steps to remove the information.
Third-Party Websites
Our website may contain links to third-party websites, platforms, or services.
We are not responsible for the privacy practices, content, or security of those third parties. We encourage you to review their privacy policies before providing any personal information.
International Data Transfers
Some of our service providers may store or process information outside of Canada.
When this occurs, personal information may be subject to the laws of the jurisdiction in which it is stored or processed. We take reasonable steps to ensure appropriate safeguards are in place.
Canadian Privacy Compliance
Pathways Consulting complies with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, legal requirements, or operational needs.
Any updates will be posted on this page along with a revised "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy, would like to access or correct your personal information, or wish to exercise your privacy rights, please contact:
Pathways Consulting
Email: [email protected]
Website: pathwaysecc.ca
Pathways Consulting is committed to creating trusted learning, leadership, and life experiences while respecting and protecting the privacy of every individual we serve.